Privacy Policy

Welcome to San Mateo Insider. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit San Mateo Insider .

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using our services.

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1. Information We Collect

We collect different types of information to provide and improve our services, including:

a. Personal Information

When you interact with our Website, you may provide us with personal information, such as:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (if applicable)
• User account credentials (if applicable)
• Preferences and interests related to our content

b. Non-Personal Information

We automatically collect non-personal information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent on the Website
• Referral source (how you found our Website)
• General location data (city, country)
• Clickstream data and navigation history

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer the Website. You can manage cookie preferences through your browser settings. Some cookies are necessary for site functionality, while others help improve our services and personalize content.

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2. How We Use Your Information

We use the collected information for various purposes, including:

• To personalize your experience on our Website
• To improve Website functionality and performance
• To communicate with you regarding updates, offers, and promotions
• To respond to inquiries, feedback, and customer service requests
• To prevent fraudulent activities and ensure Website security
• To comply with legal obligations
• To analyze and improve our marketing efforts
• To conduct research and gather statistical data to enhance our content

We may also aggregate and anonymize data to create reports, trends, and statistics that do not identify any individual user.

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3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following cases:

a. Service Providers

We may share your information with third-party service providers who help us operate and improve our Website. These may include hosting providers, analytics services, marketing partners, and customer support providers. These partners are required to maintain confidentiality and use the data only for the intended purpose.

b. Legal Compliance

We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas. Additionally, we may share data to protect our rights, privacy, safety, or property, or that of others.

c. Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred to the new entity. We will notify you via email or a prominent notice on our Website before any such transfer occurs.

d. With Your Consent

We may share your information with third parties if you provide explicit consent. This may include collaborations, sponsorships, or marketing promotions tailored to your preferences.

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4. Your Choices and Rights

You have control over your personal information and may exercise the following rights:

a. Access and Correction

You can request access to your personal information and ask us to update or correct any inaccuracies.

b. Opt-Out of Communications

You may opt-out of receiving promotional emails by following the unsubscribe instructions in our emails or contacting us directly.

c. Cookie Preferences

You can manage your cookie preferences through your browser settings. You may choose to disable certain tracking features, but this may impact your experience on the Website.

d. Data Deletion

You may request that we delete your personal information, subject to legal or operational retention requirements. We may retain certain data as required by law or for legitimate business purposes.

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5. Security Measures

We implement appropriate security measures to protect your personal information, including encryption, firewalls, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to take precautions to protect your information, such as using strong passwords and avoiding sharing sensitive details online.

Additionally, we conduct regular security audits and updates to prevent unauthorized access or data breaches.

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6. Third-Party Links and Services

Our Website may contain links to third-party websites or services. These external sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review their policies before providing any information.

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7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover that a child has provided us with personal information, we will take steps to remove it and disable any associated accounts.

If you believe we have collected information from a minor, please contact us immediately so we can take appropriate action.

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8. International Users

If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. By using our Website, you consent to this transfer. Different privacy laws may apply in your country, and we ensure appropriate safeguards are in place to protect your data.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy on our Website with a revised "Effective Date." If changes are material, we may provide additional notice via email or pop-up notifications.

We encourage you to review this page regularly to stay informed about how we protect your information.

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10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to request disclosure of data collection and sharing practices
• The right to request deletion of personal data, subject to legal exceptions
• The right to opt out of the sale of personal data (we do not sell data)
• The right to non-discrimination for exercising privacy rights

To exercise your rights, contact us using the details provided below.

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